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Hassel free Return. Our only motto is to make a Happy Customer.
Color and Description Disclaimer
While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the nature of fabric dyes. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used. Garments also have a tendency to reflect different shades of color under different lights. A 10% variation in shade is considered as normal.
The customers who are preferring items with beaded embroidery and sequins must be aware of the fact that these shiny embellishments have a tendency to come off. Remember, even with the best of handling and care, this problem cannot be avoided altogether. So, before ordering such item please keeps these things in mind.
We are at your service and it is our endeavor to provide you best Sarees, Salwar Kameez, Lehengas and Ethnic Men’s wear which are in fashion. It is a privilege for having you as our customer!
CASE- 1 : Damaged and Defective goods received :
- A complaint has to be made within 48 hours of receiving the goods.
- Complaint has to be made on email with subject as “Complaint” for {Order number} and {Product code}
- A picture of the damaged part has to be sent via e-mail for assurance.
Our team reviews it within 1 business day and offers you a solution as any one of the following :
a) Replace defective good immediately free of charge.
b) Offer you a credit note.
c) Refund full amount instantly.
Refunds :
All Refunds are governed by the Return & Exchange policy.
- Refund amount is mutually agreed settlement for some mistakes which might occur in any order.The REFUND AMOUNT cannot exceed the value of the product in lieu of which refund is being discussed.
• Process for Refund
- Khushbufashion.com immediately gives credit note for mutually agreed refund amounts followed by actual MONEYREFUND or STORECREDIT
- STORECREDIT is only way of refund when such settlements are less than ½ the value of the product. STORECREDIT can be instantly used on next purchase and can be applied on all orders irrespective of any concurrent promotional offer. If you are not willing to take STORECREDIT, you can ask for MONEYREFUND on email.
- MONEYREFUND is actual return of agreed refund amount back to the credit card used in making the payment.
- Refund will be made in the same form in which payment was made within 7 - 10 working days